legendaTerms of Use
When you open an account on legenda, you agree to our terms of use. These terms set out the conditions under which we provide our service, how we handle your account, what happens when you deposit and withdraw funds, and how disputes are resolved. Our terms apply to all players across Jakarta, Surabaya, Bandung, Medan, and Semarang who access legenda through any device.
We designed our terms to be clear and fair. They cover account eligibility, deposit and withdrawal mechanics, bonus conditions, prohibited conduct, and our dispute-resolution process. We also explain how we protect your data, how we handle account suspension or closure, and what happens if you encounter a problem with a transaction or game outcome.
This page summarizes our key terms. By using legenda, you accept these conditions. If you have questions about any term, our support team is available via the Help Centre in your account dashboard.
Account eligibility and opening conditions on legenda
To open an account on legenda, you must be of legal age in your jurisdiction and not prohibited by local law from accessing online entertainment services. Services are available only where local law permits. You are responsible for verifying that access and use comply with your own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
When you register on legenda, you provide your email, create a password, and supply basic personal information. You agree that all information you provide is accurate and complete. You are responsible for keeping your password confidential and for all activity that occurs under your account. If you suspect unauthorized access, contact us immediately via the Help Centre. We will work with you to secure your account and investigate any suspicious activity.
You may hold only one account on legenda. Multiple accounts are prohibited and may result in account suspension or closure. If we discover duplicate accounts, we reserve the right to consolidate or close them without notice. You agree not to use legenda for money laundering, fraud, or any illegal purpose.
Deposits, withdrawals, and payment methods on legenda
We accept nine payment methods on legenda: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. When you deposit, you authorize the payment to be processed immediately. Your balance updates once the payment clears. Digital wallets typically settle instantly; bank transfers may take a few hours depending on your bank's processing window.
Before your first withdrawal, we require identity verification. You provide a copy of your ID (KTP, passport, or driving licence) and proof of address (utility bill or bank statement). Our verification team reviews these documents within one to two business days. Once verified, you can withdraw to any of our nine payment methods. Withdrawals are processed in the order received. Processing times depend on your bank or wallet provider—typically one to two business days.
Verification is a one-time requirement before your first withdrawal
We conduct identity and address checks to comply with anti-fraud standards. Once verified, you can withdraw freely without re-verification.
We do not hold funds. Your withdrawal is released immediately upon processing by our team. If your withdrawal is delayed, contact our support team for status. Common reasons for delays include incomplete verification, mismatched payment details, or temporary payment-partner outages. We will investigate and provide updates.
Bonus terms and promotional conditions on legenda
New players on legenda are eligible for a welcome offer once their account passes verification and they make an initial deposit. The offer is claimed via your Promotions tab. Terms apply—your bonus is valid within a set period and may carry a minimum playthrough requirement before you can withdraw it as cash. Full terms appear when you claim the offer. Our support team can clarify any questions about eligibility or how to calculate your current bonus balance.
We also run weekly cashback programs where we credit a percentage of your net losses back to your account based on your tier (Bronze, Silver, Gold, Platinum, Diamond). Tier progression is automatic monthly based on your activity across all legenda games—football, live tables, slots, and esports. Cashback is credited automatically on Monday mornings; no manual claim is needed. Referral bonuses are available when you invite a friend who signs up, verifies, and meets an initial activity threshold.
All promotions on legenda are subject to terms and conditions. We reserve the right to modify, suspend, or cancel any promotion at any time. Bonus credits are non-transferable and cannot be withdrawn as cash until playthrough requirements are met. If we detect abuse of promotional offers—such as claiming multiple bonuses through duplicate accounts or exploiting system errors—we may forfeit the bonus and suspend your account.
Key terms on legenda
- One account per person; multiple accounts are prohibited
- Identity verification required before first withdrawal
- Nine payment methods supported for deposits and withdrawals
- Welcome bonus and weekly cashback subject to terms and conditions
- Tier progression is automatic monthly based on activity
Prohibited conduct and account suspension on legenda
We prohibit certain conduct on legenda. You may not use automated tools, bots, or scripts to access our platform or place bets. You may not attempt to manipulate game outcomes, exploit system errors, or engage in collusion with other players. You may not use legenda for money laundering, fraud, or any illegal activity. You may not harass our staff or other players. Violation of these rules may result in account suspension or permanent closure without notice.
We reserve the right to suspend or close your account at any time if we believe you have violated our terms, engaged in prohibited conduct, or posed a risk to our platform. If your account is suspended, you will receive notice via email explaining the reason. You may contact our support team to appeal the decision. If your account is closed, any remaining balance will be held pending investigation and may be forfeited if prohibited conduct is confirmed.
Dispute resolution and liability on legenda
If you believe there is an error in your account balance, a game outcome, or a transaction, contact our support team immediately via the Help Centre. We will investigate and respond within two business days. If we find an error in our favour, we will correct it. If we find an error in your favour, we will credit your account. Our investigation is final; we do not offer further appeals beyond this process.
legenda is not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our total liability to you is limited to the amount you have deposited on legenda. We are not responsible for third-party payment failures, network outages, or other events beyond our control. Services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
These terms are governed by the laws applicable in the jurisdiction where legenda operates. Any dispute arising from these terms or your use of legenda will be resolved through our internal dispute process first. If you remain unsatisfied, you may pursue legal remedies available in your jurisdiction. For questions about our terms, contact our support team via the Help Centre in your account dashboard.